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Frequently Asked Questions

  • How much do customs cost?

Total cost depends on design being painted. The more detailed the project is the higher the cost due to the amount of time that is required to complete these types of projects Art and Labor cost ranges from $250.00 - $800+ not including shoes.

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Starting cost is for color blocking and/or single layered stencils

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  • Does the paint come off?

No. The shoes are properly prepped and the paint that is used is designed for leather products. The shoe is also finished with an acrylic finisher to help prevent scuffs and scratches. The art will last as long as long as the shoe itself is taken care of. Wear with Care!

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  • Can you get shoes wet?

Yes. The paint is waterproof.

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  • Can I send you my shoes or order them myself?

Absolutely. Shoes have to be NEW. You can also order shoes and have them sent directly to me. 

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  • What type of shoes do you work on?

I can paint on almost any type of shoe but my preferred shoes to work on are leather or canvas.​

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  • How long does it take?

Turn around time depends on design as well as the workload I currently have.(how many projects I have in front of yours) Normal turn around time is between 5-6 weeks. I offer rush orders with additional cost. 

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  • How to I place and order?

Click the Order Now button on the Home Screen and fill out the form or you can email jollyboycustoms@gmail.com, DM me on IG @jollyboycustoms or visit my ETSY shop. Please let me know what shoe, size and be as detailed as possible with the type of design you are looking for. Include pictures if you have them.  

 

  • ​hOW DO I PAY FOR MY CUSTOMS?

I except Venmo, PayPal, CashApp and Zelle. Before the project starts I will send you a link for payment. ​

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  • Do you give refunds or take returns?

Unfortunately I do not. Since custom sneakers are made to order they can not be returned or refunded. 

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  • Don't see your question answered here?

Please email or DM me and I will be more than happy to answer any questions you have. 

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*ALL SALES ARE FINAL. NO REFUNDS OR RETURNS. JOLLYBOY CUSTOMS IS NOT RESPONSIBLE FOR PACKAGES ONCE IT HAS BEEN DROPPED OFF TO THE POST OFFICE. 

PLEASE NOT THAT CUSTOMS ARE HAND PAINTED ART ON EXSITING BASE SHOE. WE DO NOT MAKE THE ACTUAL SHOES

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